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Jane B

Totally blind user, iPhone 13, longtime reliance on VoiceOver with Sero, but experiencing increasing problems. For example, at the top of the screen there will be some information about current screen, with a back arrow to return to previous screen. VoiceOver will read the information, but not mention the back arrow. Worse, double clicking on the arrow (by a sighted person) has no effect. Activating the back button requires turning off Voice Over, which makes it unusable for the blind user. Help?

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Richard Wells

You should call Apple Accessibility about this problem. (877) 204–3930

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